Frequently Asked Questions

Your questions, answered.

Starting your booking store is simple and takes just 5 minutes. Sign up for a free account, choose your custom subdomain, add your logo, and start listing products. You can accept pre-orders immediately while products are still in transit. No technical skills required - we handle all the hosting and maintenance for you.

BYNC serves all types of sellers who want to monetize transit time. Popular categories include Electronics resellers, Fashion boutiques, Retro Gaming collectors, Sports equipment stores, Books sellers, and Craft Supplies creators. If you import products or work with suppliers that have shipping delays, BYNC helps you generate revenue during that waiting period.

BYNC transforms your shipping time from a cost center into a revenue generator. You can accept pre-orders and payments while products are still in transit, securing sales before items even arrive. This creates a steady cash flow, reduces inventory risk, and builds customer anticipation. Many sellers report 30-50% increase in overall revenue when using our booking system alongside traditional sales channels.

As our service is currently in a beta phase, there are some temporary limitations for sellers. To ensure a high-quality experience for everyone, each seller is limited to a maximum of 20 active products at any given time.

Yes. When listing a product, the seller chooses a booking period for how long the item will be available for reservations. The available options are 7, 14, 21, or 30 days. This gives buyers a clear window to book the items they are interested in.

Multiple users can book the same product, which places them in a queue, or waitlist. Your position in the queue is determined by the time of your booking. If a user ahead of you cancels, everyone below them moves up one spot. For products with multiple units, the first users in the queue get the first chance to purchase. This system ensures a fair and orderly process for all interested buyers.

BYNC offers a free forever plan to get started, with no setup fees or hidden costs. You can launch your store, accept pre-orders, and process payments at no charge. Premium features like advanced analytics, custom domains, and priority support will be available in future plans. We believe in growing together - you only pay when you're successful.

Absolutely! Your booking store is fully customizable. Choose your own subdomain (like yourstore.bync.io), upload your logo, select colors that match your brand, and create custom pages like About, FAQ, and Contact. Pro plans include custom domain connections and advanced customization options. Your store will look professional and unique, building trust with your customers.

We handle all payment processing securely through Stripe. Customers can pay when booking or when items arrive - you choose what works best for your business. Funds are transferred to your bank account within 2-3 business days. We support all major credit cards, digital wallets, and international payment methods. Transaction fees are competitive at just 2.9% + 30¢ per transaction.

Transform Your Business with BYNC

Turn shipping time into selling revenue.